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As it appears on identity documents

As it appears on identity documents

Please note: To protect the privacy of accounts, details such as Name, D.O.B, Email, Mobile and Place of last purchase must be provided and be accurate to the details in your LatitudePay account. We cannot discuss account information if this is not provided or incorrect.

Tip: Click on the year to select your birth year from the list

Please note we won’t proactively communicate with your authorised person – we will only respond to any communications they make to LatitudePay.

Enter your full name that matches the information in our records

This password will be used to verify the authorised third party.


Please enter the details of your request. A member of our support staff will respond as soon as possible.

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