How do I download the app?
On your mobile phone, find the App Store (iPhone) or Google Play (Android) icon. Then use the Search button at the bottom right (iPhone) or top right (Android) of the screen to look for the app. Select the app ‘Latitude’ and select Get (iPhone) or Install (Android).
You’ll need internet access to download and use the app. iPhone users must have at least iOS 11 or above. Android users must have at least Android 7.0/ Nougat or above.
Setting up a Latitude ID
What is a Latitude ID and don’t I already have one you might ask?
A Latitude ID is unique to the app. It allows us to link all of your Latitude accounts so you can see and manage them from the home screen on the app.
It is different to your Online Service Centre login – if you already use our Online Service Centre for another product in a web browser you will need to create a separate Latitude ID when using the app for the first time. Don’t worry though, it’s super easy all you need is:
- Your name
- Email Address
- A unique password
- Date of Birth
- Account number
- And a one-time code will be sent to the mobile number on our records
Now your ready to start linking your accounts!