There could be a few reasons why we weren't able to successfully verify your identity:
- Expired or suspended driver's licence
- Your name, address or date of birth has been input incorrectly
- Your name or address has changed
- ID details have changed
- The details you entered are not an exact match to the details on your identification
You will need to update your information first before re-applying with LatitudePay. If you are still having trouble, contact us by clicking on the envelope below.