There are a few reasons why we may have been unable to identify you.
Common reasons may be:
- Expired or suspended drivers licence
- Your name, address or date of birth has been input incorrectly
- Your name or address has changed
- ID details such as version numbers have changed
- The details you entered are not an EXACT match to the details on your identification.
You will need to update your information first before re-applying with LatitudePay.