Can you verify my identity if I don't have an Australian drivers licence or Australian passport? 15 July 2020 06:41 Updated We can attempt to verify your identity through other electronic data sources using your name, address and date of birth, as supplied on your application. If you are still having trouble, please contact us on the envelope below. Related articles What identity documents can I use to electronically verify my identity? Can I speak to someone? Why couldn't you verify my identity? Why do I have to verify my identity? Who can use LatitudePay?